Overview
Everything you need to master Storify — from your first sign-in to power-user shortcuts. Pick a chapter below or jump straight in.
Getting Started
Get into Storify in under a minute. Fresh installs ship with sensible defaults so you can start selling on day one.
Read chapterDashboard
The dashboard surfaces what needs your attention today — revenue, fresh orders, low stock, vendor activity, and AI agent conversations.
Read chapterCatalog
Organize categories, products, variants, media, and mega menus in one place. Every product gets its own SEO-ready page with rich media and reviews.
Read chapterVendors
Storify supports both single-vendor stores and full multi-vendor marketplaces. Approve sellers, set commissions, and pay them out — all from one place.
Read chapterGet into Storify in under a minute. Fresh installs ship with sensible defaults so you can start selling on day one.
- 1
Open the admin dashboard
Visit /admin in any modern browser, or install Storify as a PWA from the address bar for an app-like experience.
- 2
Sign in with your credentials
Use the email and password created during installation. Vendors, staff, and sellers receive their invite from the admin during onboarding.
- 3
Complete your profile
Add your avatar, contact details, and notification preferences from Settings → Profile so your team can reach you.
- 4
Pick your theme, language & currency
Toggle light or dark mode in the topbar. Set the workspace language (15+ supported, including RTL/Arabic) and default currency from Settings → Localization.
Pro tip
Install the Storify PWA on desktop or mobile — you'll get push notifications for new orders and offline access to your dashboard.
The dashboard surfaces what needs your attention today — revenue, fresh orders, low stock, vendor activity, and AI agent conversations.
Live KPI cards
Total revenue, orders, customers, and active vendors update in real time as transactions land.
Sales & traffic charts
Compare current month against last month with drill-downable revenue, traffic, and conversion graphs.
Activity feed
New orders, vendor signups, low-stock warnings, and AI agent escalations — all in one stream.
Global search
Press / anywhere to jump to a product, customer, order, vendor, or page.
Organize categories, products, variants, media, and mega menus in one place. Every product gets its own SEO-ready page with rich media and reviews.
- 1
Create categories & mega menus
Go to Catalog → Categories. Build a nested category tree, then design Mega Menus for the storefront header with featured collections and promo blocks.
- 2
Add a product
Catalog → Products → New. Set title, slug, price, stock, SKU, brand, and category. Fill SEO meta for indexable product pages.
- 3
Configure variants & media
Add variants (size, color, material) with per-variant pricing and stock. Upload images, videos, and optional 3D models for an interactive product viewer.
- 4
Set inventory & visibility
Track stock per variant, mark products draft, scheduled, or published, and define delivery rules straight from the product editor.
Stock guards orders
Out-of-stock variants are automatically hidden from checkout. Storify prevents oversells across the storefront and POS in a single inventory pool.
Storify supports both single-vendor stores and full multi-vendor marketplaces. Approve sellers, set commissions, and pay them out — all from one place.
- 1
Choose your commerce model
From Settings → Marketplace, switch between single-vendor and multi-vendor mode. In single mode, all products belong to the main store.
- 2
Approve vendor signups
New sellers register from the storefront and land in Vendors → Pending. Review their store name, brand, and documents before approval.
- 3
Configure commissions
Set platform commission globally or per-vendor. Storify auto-deducts your share from every order and tracks vendor balances.
- 4
Process payouts
Vendors request payouts from their dashboard. Approve and record settlements manually or via your connected gateway.
Capture, process, ship, and refund orders without leaving Storify. Every status change is logged and notifies the customer automatically.
- 1
An order is placed
Storefront, POS, and PWA orders all flow into Orders → All. Each one carries items, customer, shipping, payment status, and vendor breakdown.
- 2
Process & fulfill
Mark items packed, attach tracking numbers, and split fulfillment across vendors when needed. Customers see live status in their account.
- 3
Capture payment
Online gateways capture automatically. Cash-on-delivery and manual orders can be marked paid once the funds arrive.
- 4
Refunds & cancellations
Issue partial or full refunds in a click — Storify reverses payment via the original gateway and restocks the inventory.
Customers stay in the loop
Order confirmation, shipping, and refund emails are sent automatically. Customize templates from Settings → Notifications.
Storify's POS shares the same catalog, customers, inventory, and reports as your online store — no separate database, no sync headaches.
- 1
Open the POS terminal
Sign in as staff and open /pos. Search products by name, SKU, or barcode and add them to the active cart.
- 2
Look up the customer
Attach an existing customer or create a walk-in profile on the fly. Order history and loyalty follow them across web and POS.
- 3
Take payment
Accept cash, card, or manual entry. Print or email the receipt — inventory updates in real time across the storefront.
- 4
Close the day
Review per-terminal sales, cash drawer totals, and refunds from the POS report card in the admin dashboard.
Storify ships with Stripe, PayPal, Razorpay, Paystack, and cash-on-delivery. Enable the gateways you need and let buyers checkout in their preferred currency.
Five gateways out of the box
Stripe, PayPal, Razorpay, Paystack, and COD — toggle each one from Admin → Settings → Payments.
Automatic transaction log
Every charge, refund, and webhook event is recorded against the related order with a full audit trail.
Multi-currency checkout
Buyers browse and pay in market-friendly currencies. Configure conversion and rounding rules from Settings.
Finance reports
Monthly revenue, gateway breakdown, refund rate, and tax summaries — exportable as PDF or CSV.
Webhook URLs required
Configure the webhook URL for each enabled gateway (Stripe, PayPal, Razorpay, Paystack) so payment statuses sync correctly. See Docs → Payments for the exact endpoints.
Storify's AI Sales Agent answers product, payment, and delivery questions, recommends items, and guides shoppers toward checkout — 24/7.
Storefront chat widget
An embeddable assistant appears on every page. It understands your catalog, policies, and shipping rules.
Smart product recommendations
The agent suggests products based on the buyer's intent, browsing history, and category context.
Conversation inbox
Review every AI conversation from Admin → AI Agent. Jump in manually whenever a buyer needs a human touch.
Tone & guardrails
Tune the agent's personality, knowledge base, and forbidden topics so it always represents your brand correctly.
Drill into revenue, traffic, conversion, top products, and vendor performance. Connect Google Analytics or Plausible for richer attribution.
Sales performance
Revenue, orders, AOV, and conversion rate across any time range — split by storefront, POS, or vendor.
Top products & categories
See your best sellers, slow movers, and category trends to plan inventory and promotions.
Financial reports
Tax-ready summaries, vendor commissions, and refund reports — ready for your accountant.
Export anywhere
Every report exports to PDF, CSV, or Excel. Schedule weekly digests to your inbox if you prefer.
Manage team members with granular roles, configure languages, currencies, RTL, branding, and integrations — all from one place.
Roles & permissions
Invite admins, staff, vendors, sellers, and accountants. Each role has scoped access to modules and actions.
Role-based access control
Lock down sensitive areas (Payments, Vendor Payouts, Settings) to specific roles only.
15+ languages & RTL
Switch storefront and admin between supported languages. Arabic and other RTL locales work out of the box.
Theme & branding
Toggle dark mode, set brand colors, upload logos, and customize homepage sections from the Theme CMS.
Install Storify as a Progressive Web App for app-like performance, offline access, and push notifications on every device.
- 1
Install the PWA
On Chrome/Edge, click the install icon in the address bar. On iOS Safari, tap Share → Add to Home Screen.
- 2
Enable push notifications
Allow notifications when prompted to receive instant alerts for new orders, low stock, and AI agent handoffs.
- 3
Work offline
Recently viewed admin and POS screens stay accessible without a connection — changes sync once you're back online.
Customer-friendly
Encourage shoppers to install the storefront PWA so they receive order, shipping, and promo notifications instantly.
A few shortcuts and habits that will help you fly through Storify every day.
Press / to search
Global search jumps to any product, order, customer, or vendor in one keystroke.
Duplicate products
Use the Duplicate action on any product to spin up a similar one — perfect for variant lines and bulk launches.
Use roles religiously
Don't share admin accounts. Create per-person staff and vendor roles so audit trails and payouts stay correct.
Need help? Open a ticket
Use the in-app support module — we typically respond within one business day.